We have been building up to this for a while, asking the industry a question that a lot of meetings & events professionals quietly recognise: how many of the hours your team works every month actually end up on an invoice?

For most agencies and TMCs, the honest answer is: "fewer than they should". Not because of poor discipline or disorganised teams. But because the work is fragmented, the tools are disconnected, and the friction of logging time in a separate system is just high enough that it never becomes a habit.

Today that changes.

Time tracking is now live inside Qondor. It is built directly into the same workspace where your proposals, budgets, supplier coordination, and invoicing already live. Nothing to configure separately. No new tool to adopt. Just a faster, cleaner way to capture the hours your team works and connect them to the revenue your business deserves.

See time tracking in Qondor.

Why we built time tracking for the meetings & events industry.

We hear a consistent pattern from agencies and TMCs. They know they are losing margin. They sense that work is being absorbed without being billed. But without a clear record of where the hours went, they have no way to prove it to clients, correct it on the next project, or challenge the assumption that "it can't have taken that long."

The tools that exist for time tracking were not built for this industry. A generic timer app gives you a log. It does not give you a log connected to your budget, your proposal, and your invoice in one place. So teams end up with hours in one system and money in another, and a manual reconciliation step that nobody has time to do properly at the end of a busy month.

We built time tracking directly into Qondor because the data should live where the work happens. Not as an afterthought, and not as an integration that needs maintenance. As part of the same workflow you are already in every day.

What's inside the tool?

Time tracking in Qondor is built around four things: logging that is fast enough to become a daily habit, budget tracking that updates in real time, visibility that helps you have better client conversations, and reporting that connects hours to money. Here is how each part works.

1. Log time from anywhere in Qondor.

A persistent log time panel is accessible from the toolbar clock icon on every screen. Select your project, role, and service category, enter the duration, and save. Recent entries appear below so repeat logging takes seconds.

2. Budget vs. actuals per role.

Set hour budgets per role in every project. As the team logs time, usage bars update in real time showing which roles are on track, which are approaching the limit, and which have gone over; before it becomes a problem.

3. My work: your personal time view.

A monthly calendar showing every team member's logged hours across all active projects by day. Total hours, project breakdown, and daily entries in one clean view; no hunting across projects to see where the week went.

4. Billable vs. non-billable tracking.

Mark each entry as billable or non-billable when logging. The project overview shows total hours, billable hours, and the percentage split; giving you the commercial picture without any manual calculation.

5. Service category tagging.

Log time against categories like administration, planning, onsite, and supplier coordination. Filter the project time log by role, category, or user to understand exactly where hours are being spent.

6. Time report: cross-project view for managers and admins.

Admins and managers have access to a dedicated time report page that shows all logged hours across every project and service category in one place. The report also surfaces true profit; total project profit minus the internal cost of logged roles, giving finance and management a clear picture of actual profitability that goes beyond what is visible at the individual project level. The full report can be exported to Excel. Internal cost data is kept separate from individual project views, so project managers only see what is relevant to their work.

7. Export to excel.

Every time log can be exported to Excel for client sharing, internal reporting, or finance review. Data includes role, service category, duration, date, user, and billable flag; structured and ready to use.

What does this mean for how you price your meetings & events?

The most underestimated benefit of tracking time is what it does to your next proposal, not just your current invoice.

Most event professionals price based on experience and instinct. That works well enough until a project runs over, a client questions an invoice, or scope creep starts eroding a job you quoted six weeks ago. Without data, you are arguing from memory. The client's assumption carries as much weight as your professional judgement.

With a few months of logged data in Qondor, that changes. You know how many hours a typical programme revision takes. You know what supplier coordination costs in time on a three-day conference. You know which project types consistently run close to budget and which reliably exceed it. You price from reality, not optimism, and your proposals become harder to dispute.

That's a compounding advantage. Every project you track makes the next estimate more accurate.

How do I get started with time tracking in Qondor?

Time tracking is the most valuable if the whole team uses it. A few things that help with adoption from day one

• Start simple. Ask everyone to log at least once a day, even if they are not certain about categories. A rough log today is more valuable than a perfect log next week.
• Set time budgets before the project starts. The budget vs. actuals view is only useful if there is a budget to compare against. Build this into your project set-up process from now on.
• Agree service categories as a team. "Administration" means different things to different people. Define what each category covers so your data is consistent and comparable across projects.
• Check My work at the end of each week. Five minutes on a Friday reviewing your weekly log catches gaps before they become permanent blind spots in your data.
• Review budget vs. actuals in your project check-ins. Make the time budget tab a standing item in your weekly project review. Early warnings are only useful if someone is looking at them.