G Travel is leading the way in sustainability reporting for meetings & events.

Customer: G Travel.
Industry: Corporate travel, meetings & events, group travel.
Location: Norway.
Sustainability reporting tool live since: May 2025.

The challenge: meeting green expectations—without the right tools.

G Travel is one of the largest Norwegian-owned travel agency chains with extensive experience in providing all types of travel-related services. They have agencies all over Norway from Farsund in the south to Hammerfest in the north, in addition to their own agencies in Europe and Asia.

Sustainability has long been a focus for G Travel, but it became unavoidable when it started showing up in nearly every RFP. Their clients, particularly those subject to CSRD regulations, are expected to track and report on their climate impact. But when it came to group travel and events, G Travel lacked the right tools to deliver those numbers.

“We’ve never really been able to report properly on group travel emissions before. Gathering the data required for proper emissions reporting was a manual nightmare: fragmented bookings, off-platform hotel reservations, no centralised data source—and no bandwidth to calculate it all manually. Honestly, we’d probably have had to hire someone full-time just to work on sustainability reports. That’s how much work it would have been without Qondor.”

Why Qondor’s tool made sense.

As long-time Qondor users, adopting the new sustainability reporting tool felt like a natural step.

“If you know how to use Qondor, you already know how to use the sustainability tool. It’s that simple.”

The team had already built their workflows inside Qondor, so adding sustainability data to existing offers was a seamless experience. It gave them access to accurate, consistent and professional CO₂ reporting—without needing an external tool or an extra system to manage.

“The fact that it’s built into the platform we already use daily makes all the difference. We don’t have to duplicate anything.”

The impact: from RFP advantage to strategic storytelling.

Even though sustainability requests in tenders are fluctuating—affected by global economic uncertainty—G Travel is investing now to stay ahead.

“It’s going to come back full force. And when it does, we’ll be ready. We’ll have strong systems in place, and our clients will feel the difference.”

Already, they’re preparing to roll out their first full sustainability report for the industry. For customers with strong climate policies, this is a game-changer. But it’s also valuable as a strategic position: being one of the few agencies in Norway that can deliver Scope 3 emissions events reporting sets G Travel apart.

“Everyone talks about sustainability, but very few release reports or show what their emissions are. We want to lead that change.”

Why being an early innovator matter.

Being part of the Early Innovator Program with Qondor meant G Travel got to influence how the tool evolved. Qondor is designed specifically for the meetings and events industry, and unlike generic tools, every feature is developed with meetings & event professionals in mind. Getting real feedback from real users is a key part of the product strategy—and early adopters like G Travel play a crucial role in shaping the roadmap.

“One of the best parts of being early is we get to give feedback that shapes the tool. That means the problems we deal with get solved in ways that fit our industry.”

For G Travel, this isn’t about box-ticking—it’s about walking the walk. They’re committed to being a sustainability leader and working actively with clients, suppliers and partners like Qondor to get there.

“We don’t settle for ‘good enough’. We want to meet and exceed what clients expect. This industry isn’t exactly eco-friendly by nature. So, tools that help us and our clients make better decisions? That’s the real win.”

What life without Qondor would look like.

“Catastrophic,” laughs one of the team members.

They’ve used Qondor for years, and it’s become the foundation of how they manage group travel and events—from communication to project delivery.

“If we lost Qondor tomorrow, it would be chaos. We’d have to use a dozen other systems just to do what Qondor handles in one place.”

Mistakes in group travel are expensive. Qondor’s structured workflow and reminders reduce the risk of costly errors and make life easier for busy project managers.

“We’ve been in this business for a long time. What Qondor has built—especially now with the sustainability reporting—makes a real difference.”