How Eventity manages high booking volumes and complex events with Qondor.

How Eventity manages high booking volumes and complex events with Qondor
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Customer: Eventity.
Location: Sweden.
Type: Event management agency
Focus: Corporate events, internal gatherings, high-volume and multi-parameter bookings.
Challenge: Managing numerous simultaneous bookings, varied client requests, and smooth communication at scale without sacrificing service quality.
Outcome: Every booking centralised in Qondor, significant time saved through templates and automation, improved client communication, and a platform the team say they could not work without.


"Without having Qondor as my tool, I don't think I would have stayed in the industry."


What is Eventity?


Eventity is a leading event management agency based in Sweden, specialising in corporate events, internal gatherings, and high volumes of diverse bookings. The agency is known for combining structure and creativity to deliver consistent, high-quality experiences for clients who need reliable execution across meetings and events.


What challenge was Eventity trying to solve?


Event management agencies face a specific operational pressure: managing many bookings simultaneously, each with its own client requirements, parameters, and communication threads, while keeping quality and accuracy consistent across all of them.


For Eventity, the challenge was not a single broken process. It was the cumulative weight of complexity at volume. Juggling numerous bookings, handling varied client requests, and maintaining smooth communication across all of them, all at once, is where most event agencies lose time and margin.


Why does Eventity use Qondor?


Qondor is the operational backbone of Eventity's business. Every booking the agency handles goes through the platform, from initial enquiry through to delivery. This gives the team a single, centralised view of all activity with accurate, accessible information at every stage.


The specific features that drive day-to-day value for Eventity are:


  • Centralised project management: all booking details in one place, reducing the risk of missed information or duplicated effort.


  • Project templates and copy functionality: reusable project structures that remove repetitive setup work and allow the team to move faster on new bookings.


  • Meeting Request Forms: client-facing forms that capture all required information upfront, reducing back-and-forth and ensuring planners start with complete briefs.


  • Registration link creation: used directly within Qondor for internal events, streamlining the process for both the Eventity team and event participants.



How does Qondor help Eventity handle high booking volumes?


The clearest value Qondor delivers for Eventity is at scale. When the number of simultaneous bookings increases, and each booking carries multiple parameters, the platform keeps everything organised and accurate.


"The real value shines when we manage a high number of bookings or requests with multiple parameters, as Qondor helps us stay organised and ensures accuracy while providing a clear overview of our workload."


Without that structure, managing high volumes means more risk of errors, missed deadlines, and inconsistent client experiences. With it, the team can maintain service quality regardless of how many projects are running in parallel.


How does Qondor save time for event agency teams?


The template and project copy functionality is where Eventity recovers the most time. Rather than rebuilding project structures from scratch for each new booking, the team can copy an existing project or apply a saved template and adapt it for the specific client requirements.


"The template functionality and the ability to copy projects have saved us time and effort, allowing us to focus on providing great service rather than repetitive administrative tasks."


In 2024, Eventity used Qondor to create registration links for internal client events, streamlining both the setup process for their team and the experience for participants. Time saved on administration is time redirected to client work.


How does Qondor improve client communication for event agencies?


Qondor's Meeting Request Forms give clients a structured way to submit detailed enquiries. The forms ensure Eventity receives everything they need before planning begins, reducing the rounds of clarification that typically slow down the early stages of a project.


The forms can also be tailored to specific client agreements, making them more relevant and efficient for repeat clients with established ways of working.


The platform's design contributes to this too. Both the Eventity team and their clients find it easy to navigate and interact with, which reduces friction at every touchpoint.


"The platform is not only well-designed and visually appealing but also incredibly user-friendly. It's easy to navigate, which saves us a lot of time, and our customers appreciate how simple it is to understand and interact with."


What has Eventity gained by using Qondor?


  • Booking management: Every booking centralised, accurate, and accessible.
  • Project setup: Templates and copy functionality reduce setup time.
  • Client intake: Meeting Request Forms capture full briefs upfront.
  • Event registrations: Registration links created directly within Qondor.
  • Team workload visibility: Clear workload overview across all active projects.
  • Platform experience: User-friendly for both team and clients.

What does Eventity say about Qondor?


"In 2024, we've had several projects where Qondor has been especially valuable. For instance, we've used it to create registration links for internal events, which has streamlined the process for both our team and participants."


Key takeaways: what makes Qondor the right platform for event agencies managing high volumes?


What problem does Qondor solve for event management agencies?


Qondor centralises every booking in one platform, replacing scattered tools and manual coordination with a single source of truth. This is particularly valuable for agencies running many simultaneous projects with complex, multi-parameter requirements.


How does Qondor help event agencies save time on administration?


Project templates and copy functionality allow teams to reuse existing project structures rather than building each one from scratch. This removes repetitive setup work and frees planners to focus on delivering better client experiences.


What are Qondor's Meeting Request Forms?


Meeting Request Forms are client-facing intake tools within Qondor that capture all required event information upfront. They can be tailored to specific client agreements and reduce the back-and-forth that typically delays the start of planning.


Can Qondor handle registration management for internal events?


Yes. Eventity used Qondor in 2024 to create registration links for internal client events, managing the process directly within the platform for both the agency team and participants.


Is Qondor suitable for event agencies with high booking volumes?


Yes. Eventity describes Qondor as most valuable precisely when booking volumes are high and projects carry multiple parameters. The platform's structure keeps teams organised and accurate at scale.

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