At Qondor, we speak with hundreds of travel, event, and MICE professionals each year. If you’re evaluating Qondor for your agency, venue, or travel business, you likely have some big questions about integration, flexibility, pricing, and more. We’ve compiled the 10 most common questions we get from potential customers and answered them based on real conversations, use cases, and customer feedback.

Honest, detailed answers to help you evaluate Qondor for your business.

Q1: Can Qondor integrate with our CRM?

Yes. Qondor can be integrated seamlessly with HubSpot, Salesforce, and other CRM systems via a flexible API. You can send and receive data such as deals, company records, and contact details. For example, you can create a deal in HubSpot, and when a proposal is accepted in Qondor, the deal stage can automatically update.

Bonus: You decide where the "source of truth" is, your CRM, your ERP system, or Qondor, and customise data sync accordingly.

Q2: Is Qondor flexible enough for my type of events?

Absolutely. Whether you're running incentive trips, complex multi-day conferences, meetings, weddings, or DMC-style tours, Qondor is built to adapt. You can create custom templates and forms by event type, use conditional logic for optional items, and tailor the proposal experience by customer segment.

From boutique wedding venues to high-volume MICE planners, Qondor is designed for flexibility without sacrificing structure.

Q3: Can I manage different currencies and VAT rules?

Yes. Qondor supports multi-currency projects with custom exchange rates. You can:

• Set default currencies per customer or project.
• Define VAT levels per line item.
• Add margins or hedging on foreign exchange.
• Handle commission-based or net pricing models.
• TOMS-calculation supported.

Q4: Can we automate reminders and invoicing?

Partially, and meaningfully. Qondor generates invoice specifications, tracks payments, and ensures all line items are linked to confirmed products. Create task templates (e.g. deposit due dates) and receive automated reminders. Invoicing itself is handled via integration with financial systems like Tripletex or Xero,

No more forgotten payments or manual follow-ups.

Q5: How does Qondor handle offer versions and changes?

While full versioning is still evolving, Qondor tracks every sent proposal with timestamps and allows you to export budget versions to Excel for archiving. You can always see what was sent to the client, and compare versions manually.

Q6: How do we track and manage margins?

Margins are built-in at every level:

• Set global or line-item margins.
• Use a default margin in templates.
• Add a management fee by category (e.g. 15% on venues, 10% on AV)

You’ll see your gross margin, total margin, and per-product profit, all in real time. Easy to optimise for profitability.

Q7: Can we centralise supplier management?

Yes. Qondor lets you:

• Build a supplier database with contact info, rates, and notes.
• Email multiple suppliers directly from a project.
• Track and drag-drop responses (e.g. PDF quotes) into project files

While email replies still arrive in your inbox, the system makes it easy to keep everything organised in one place.

Q8: Is Qondor a fit for long-term event planning like weddings?

Yes. Many clients plan weddings, conferences, and group trips years in advance. Qondor supports this through:

• Task flows across long timelines.
• Easy updates and product additions post-confirmation.
• Flexible proposal editing with customer-facing version history.

Destination travel, long-lead incentives, or annual meetings - all supported.

Q9: Can we work in multiple languages?

Yes. Qondor supports multilingual proposals and user interfaces, including English, French, Dutch, and more. You can set language defaults per project, create template texts per locale, and personalise communications based on region.

Q10: How does pricing work?

Qondor uses a transparent, user-based pricing model. You pay per active user per month, not per project, proposal, or customer. That means:

• Unlimited projects.
• Unlimited proposals.
• Predictable monthly costs.

Whether you’re 3 users or 300, it scales as you do.

Final thoughts.

Qondor isn’t just another planning tool, it’s a revenue-focused project platform built for event professionals, travel planners, and destination marketers. From integrations to invoicing, it’s designed to simplify operations while driving growth.