Managing finances in meetings and events is about a lot more than just keeping track of costs and revenue. For many event professionals, compliance with TOMS (Travel Operators Margin Scheme) is a constant challenge. Most tools in the industry haven’t addressed this - leaving planners with manual work, errors, and wasted time.

Qondor is different. We’ve built support for TOMS directly into our meetings & events management platform, helping you save time, stay compliant, and protect your margins.

What Is TOMS?

TOMS stands for Travel Operators Margin Scheme, a VAT scheme used across the EU and the UK. It applies when a business buys in and sells on travel services (like hotels, transport, or excursions) without materially altering them.

Instead of applying VAT in the normal way, businesses under TOMS pay VAT only on the margin (the difference between what you sell to your customer and what you pay suppliers).

Why does TOMS matter in meetings & events?

For event agencies, destination management companies (DMCs), and travel organisers, TOMS is a legal requirement that is essential to abide by.

Here’s why it matters:

• Compliance risk: Handling TOMS incorrectly can lead to audits, penalties, and reputational damage.
• Complex calculations: Tracking VAT only on the margin across multiple suppliers and services is error-prone if done manually.
• Lost profitability: Mistakes in applying TOMS can eat into margins or result in underbilling VAT.

In short: if you work with travel services as part of your events, you can’t ignore TOMS.

How is Qondor supporting TOMS?

Qondor is one of the very few meetings & events management platforms that has solved this problem. Instead of leaving you with spreadsheets and manual VAT adjustments, Qondor makes TOMS part of your everyday workflow.

Here’s how:

• Invoicing templates with TOMS rules: Ensure every project is set up correctly from the start, with VAT handled according to the margin scheme.
• Automatic calculations: Qondor calculates the correct VAT on the margin, removing the risk of manual errors.
• Correct reporting: When TOMS is entered correctly in the budget from the get-go, your reporting will automatically also become correct from the beginning.
• Integration with finance systems: Data flows seamlessly into your accounting tools, so finance teams always work with accurate numbers.
• Consistency across the organisation: Everyone works from the same templates, ensuring TOMS compliance is never forgotten.

Why Qondor is different.

Most event platforms don’t consider TOMS at all. Simply because they aren’t built specifically for the MICE industry. Using generic project management or budget and proposal tools leaves MICE professionals with double work: multiple systems for managing the event, and a whole other ecosystem for trying to fix the numbers afterwards.

Qondor stands out because we’ve designed our platform with the industry in mind. By embedding TOMS support directly into our platform, we remove one of the biggest financial headaches for event professionals.

The bottom line.

TOMS is complex, but compliance doesn’t have to be. With Qondor, you can:

• Save time with VAT handling.
• Stay compliant with EU and UK regulations.
• Protect your margins by avoiding costly errors.