In the meetings, events, and travel industry, a common question we hear is:
“If I already have a CRM, why would I need Qondor?”
It’s a fair question - and one we love answering. Because while Qondor shares some CRM-like functionality, it’s designed for an entirely different purpose. Think of Qondor and your CRM as two sides of the same revenue coin: one focused on sales relationships, the other on project execution, profitability, and operational excellence.
Let’s break it down.
The difference
CRM = Relationship. Qondor = Projects and revenue.
|
CRM |
Qondor |
|---|
|
Contact database |
Yes |
Yes |
|
Deal pipeline |
Yes |
Yes |
|
Email logging |
Yes |
Yes |
|
Project planning |
No |
Yes |
|
Quotation logic |
No |
Yes |
|
Margin and pricing control |
No |
Yes |
|
Proposal templates |
No |
Yes |
|
Supplier coordination |
No |
Yes |
|
Invoicing workflow |
No |
Yes |
|
Sustainability reporting |
No |
Yes |
Where Qondor Excels.
CRM tools let you send quotes - but they’re often static PDFs or single-price summaries. Qondor handles:
- Line-by-line quotes.
- Multi-currency and VAT logic.
- Commission & management fees.
- Margin visibility at every step
CRMs and generic contracting tools lack the ability to manage line-by-line quotations with multi-VAT, multicurrency, and multilanguage support. Qondor is built for M&E professionals.
Proposals that win.
In Qondor, you can build visually engaging, interactive proposals with:
- Image and video embeds.
- Branded headers and categories.
- Conditional logic for customer choices.
- Digital acceptance tracking.
Compare that to your average CRM-generated quote - and the difference in win rate becomes obvious. Qondor enables you to create visually compelling digital proposals that make your offers stand out, unlike static CRM-generated quotes.
Operational workflow built in.
Your CRM helps track sales activity. But once the deal is won, Qondor continues the journey:
- Internal task tracking (e.g., venue deposit deadlines).
- Supplier emails and document uploads.
- Margin analysis, invoicing, and reporting.
- Sustainability tracking with CO₂ data.
Qondor connects sales, finance, and operations. Need attendee management or sustainability reporting? It’s all built-in.
How Qondor and your CRM integrates.
Qondor is designed to integrate seamlessly with CRMs like HubSpot and Salesforce.
- Push data from CRM to Qondor: Deals, contacts, company info.
- Track proposal acceptance in CRM: Keep your pipeline synced.
- Define where the source of truth lies: CRM, ERP, or Qondor.
You don’t have to choose between them, you just need to choose where each tool does its best work.
Use case: from lead to lifetime value.
Here’s what a modern M&E workflow looks like with both tools:
- CRM captures the lead (via website, referral, or outbound).
- Sales logs the deal in CRM with notes and contact info.
- Qondor kicks in once a proposal needs to be built.
- Proposal sent & accepted - CRM deal gets updates.
- Qondor tracks delivery of every task, cost, and change.
- Finance uses Qondor for invoicing and reconciliation.
- Post-project insights flow back to CRM for client growth
You don't need to replace, you need to connect.
CRMs aren’t built for the complexity of travel and events. Qondor is. But that doesn’t mean you replace one with the other. It means you empower your team with the right tools for the right moments in the customer journey.
CRM = Nurture leads & track deals.
Qondor = Deliver projects profitably, at scale.
Together, they create a complete, high-converting, high-retention ecosystem for meetings & events.