January 2025
Portal Travel has grown from a small entrepreneurial agency into a leading player in the travel industry, serving an ever-expanding customer base. This growth pushed them to improve internal processes, enhance efficiency, and maintain a high standard of service delivery. They sought a solution to centralise workflows and simplify project management.
Before implementing Qondor, Portal Travel faced several operational hurdles:
Dispersed information: Managing project data across various tools created inefficiencies and a lack of oversight.
Time-intensive processes: Manual efforts were required for creating proposals, managing participant lists, and coordinating invoicing.
Professionalism under pressure: Maintaining a consistent, high-quality standard for proposals was challenging without a unified system.
To address these challenges, Portal Travel adopted Qondor—a user-friendly, customisable platform designed for the travel industry. Qondor became a central hub for their operations, offering:
Proposal management: Professional, visually appealing offers that are easy to create and impress clients.
Participant and schedule management: Clear and efficient coordination of attendees and daily programs.
Invoicing integration: A seamless connection from proposal creation to final billing, reducing administrative overhead.
"Qondor has revolutionised how we manage proposals and projects. It’s the central hub we needed to deliver professional, visually appealing proposals and streamline everything from offers to execution. We highly recommend it to anyone in the travel industry looking for an efficient, reliable solution."
With Qondor, Portal Travel has achieved significant improvements:
1. Streamlined workflows: By centralising all operations in one platform, manual tasks have been minimised, freeing up time to focus on delivering excellent travel experiences.
2. Improved project oversight: Qondor provides a clear, comprehensive view of ongoing projects, enabling better decision-making and more efficient management.
3. Enhanced client experience: Aesthetic, professional proposals and smooth participant management have elevated customer satisfaction.
4. Flexibility and adaptability: The software’s customisable features align perfectly with Portal Travel’s specific needs, ensuring a tailored and effective solution.
"With Qondor, we’ve achieved a new level of efficiency and professionalism. It’s a true game-changer for our business."
Portal Travel’s success story demonstrates how Qondor can empower travel agencies to optimise operations, enhance project management, and deliver a superior client experience.
If you’re ready to streamline your travel operations and unlock your team’s potential, discover how Qondor can transform your workflow.
Book a demo today to see it in action.
