October 2024
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At Bidvest Travel (Bidtravel), along with our subsidiaries Quadrel Travel Management, representing CWT in South Africa, and Rennies BCD Travel, we provide top-tier travel management services to both corporate and leisure clients across local, regional, and international networks. We needed a unified platform to better manage our group travel and event operations, streamline manual processes, track event progress, and monitor scope changes.
We evaluated several platforms before discovering Qondor, an all-in-one sales and operations solution designed to enhance efficiency and coherence.
Continue reading to learn why we chose Qondor and how we found the support we needed during the evaluation, onboarding, and rollout phases.
"For us at Bidtravel, the decision to go with Qondor was driven by the need for an efficient, centralized platform that allows our project managers to work seamlessly and present professional offers. We found that Qondor goes beyond other software solutions, offering a comprehensive system that truly supports our goals."
At CWT, we wanted to streamline our processes and bring everyone onto a unified platform. The positive impact on our performance and event success became clear thanks to Qondor’s centralized database. We anticipate continued improvements in both efficiency and quality—two key factors for delivering successful events.
Rennies BCD found that Qondor really differentiates itself with its proposal-centric approach. It’s not just about sending quotes; it’s about delivering professional proposals that look and feel right. The ability to assign tasks, evenly distribute them among consultants, and track progress gave us better control and visibility over our operations.
"Rennies BCD has seen how Qondor empowers us to offer clients more dynamic and visually appealing proposals. We’re now able to track our operations more effectively with Qondor’s robust reporting system, which has enhanced our internal processes and client interactions."
Integrating Qondor into our daily operations has delivered significant improvements across all business units. At Bidtravel, we benefit from having all our project management tasks in one place, which allows us to work more efficiently and communicate better with our clients. With Qondor, we’re able to send out professional offers much faster, which is critical for our business.
At CWT, the quick turnaround times for cost estimates and improved client communication have been game changers. We can now respond more quickly to clients, which has directly improved our success.
The trial period with Qondor provided us with a well-supported experience, giving us a clear look into how the platform would fit into our workflow. The support from Qondor’s team has been exceptional, helping us smoothly transition to this new system.
At CWT, being able to directly compare Qondor’s features with our existing systems made the decision easy. We could see firsthand how Qondor could centralize our processes and improve efficiency.
For Rennies BCD, the trial was similarly insightful. The platform is user-friendly and intuitive, and we quickly learned how to create dynamic, content-rich proposals. The professional look and feel of the proposals are exactly what we needed to elevate our client communication.
For Bidtravel, CWT, and Rennies BCD, choosing Qondor has been a game changer. It has allowed us to streamline operations, create more compelling proposals, and build stronger relationships with our clients. The platform’s intuitive interface, comprehensive functionality, and seamless onboarding experience have resulted in smoother workflows and greater efficiency across the board.
Qondor has become an integral part of how we operate, helping us drive success and deliver better experiences for our clients.
BidTravel continues to act as the collective group support house for all it’s businesses. Where we identify a technology need that can be of benefit to multiple businesses, we do assist in sourcing leading edge technology.
